Our Services

IQS & Spending Anaylsis

The fastest way to add 2–10 installs a month—without more leads.

Here's what you get:

  • Secret Shop Your CSRs

    – We make test calls to assess how well your team handles real customer interactions.

  • Audit Your Tech & Tracking

    – We check your call flows, routing, tracking numbers, and booking systems for costly breakdowns.

  • Review Your Inbound Experience

    – We test your website, chat, forms, and overall customer journey to spot friction points.

  • Deliver a Clear Score & Action Plan

    – In 7 days, you get your IQS, a full report, and proven fixes to drive 2–10 more installs/month.

Total value: $1,998

Today Just $998

100% Money-Back Guarantee

If you don’t see measurable improvements after working with Sock Knocker, we’ll give you a full refund—no questions asked. We’re confident in our programs, and if you’re not completely satisfied with the results, you don’t pay.

IQS Four Seasons

Stay ahead of every season with data-driven call center strategy.

Here's what you get:

  • Seasonal IQS - We conduct a strategic IQS each season to ensure your business is optimized for peak performance, maximizing revenue and profit year-round.

  • Annual Spending Analysis

  • Annual Revenue Accelerator Quiz

  • Monthly 30-Min Tactical Tune-Up Call - A focused strategy session to diagnose gaps, fine-tune performance, and keep your call center on track for revenue growth.

  • 1-Hour Seasonal Expert Consulting Call - We’ll equip your team with the strategies and insights they need to dominate the upcoming season and execute with confidence and precision

Total value: $750 a month

Today Just $333 a month

100% Money-Back Guarantee

If you don’t see measurable improvements after working with Sock Knocker, we’ll give you a full refund—no questions asked. We’re confident in our programs, and if you’re not completely satisfied with the results, you don’t pay.

Sock Knocker Certification

Add an $900K+ in annual revenue with no extra ad spend.

Here's what you get:

  • Turn Calls Into Revenue – Train your CSRs to confidently control the call, overcome objections, and book more jobs—without sounding pushy.

  • Boost Booking Rates 5–30% – Even a 5% increase can mean $900K+ in annual revenue with no extra ad spend.

  • Master Two Proven Call Flows – Certification covers both Service & Maintenance and Replacement Sales call strategies that convert.

  • Train Your CSRs to Sock It to ‘Em – Ever wish you could tell a customer to “put a sock in it”? Now you kind of can—by training your team to confidently guide every call, handle objections, and close more jobs with ease.

    - Sock the Price Talk – Handle price shoppers with confidence and shift focus to value

    - Sock the Rage, Save the Customer – Calm angry callers and turn complaints into loyalty

    - Sock the Doubts – Convert hesitations into bookings and membership sales

  • Get Sock Knocker Certified – Equip your team with field-tested call patterns, psychology-backed techniques, and professional call handling skills that lead to consistent, high-quality bookings.

Total value: $2,000

Today Just $1,498 per CSR

Booking Rate Improvement Guarantee

If your team doesn’t see at least a 5% increase in booking rates within 90 days of completing the training, we’ll provide additional training at no extra cost until that improvement is achieved.

Retention Guarantee

If a CSR who completed our Sock Knocker Certification Program leaves your company, we’ll train their replacement at no additional cost to ensure your investment stays protected and performance remains high.

100% Money-Back Guarantee

If you don’t see measurable improvements after working with Sock Knocker, we’ll give you a full refund—no questions asked. We’re confident in our programs, and if you’re not completely satisfied with the results, you don’t pay.

Fractional CXO Services

Strategic leadership support

without the cost of a full-time executive.

Here's what you get:

  • Call Center Leadership Without the Overhead - We act as your fractional CXO, delivering strategic call center leadership, process design, and performance management—without the full-time exec salary.

  • Everything You Need to Scale Smart

    Includes:

    • IQS Audit to find hidden revenue leaks

    • Sock Knocker Certification for every CSR

    • AI CSR Programming

    • SOPs built on a centralized digital playbook

    • Train-the-Trainer Leadership Development

  • Complete Ops & Tech Infrastructure Overhaul
    We handle:

    • Phone number strategy and configuration

    • Call routing optimization

    • KPI and scorecard refinement

    • Technology roadmap

    • Technology spend optimization

    • Centralized call center planning & consolidation

    • IT department best practices and support

  • Done-With-You Support + Flexibility - Unlimited support calls, full guarantees, and a 3-month engagement with the option to pause or discontinue anytime after. You get a Needs Assessment Report and a Strategic Infrastructure Plan—with hands-on implementation for creating a high-performing, cost-effective call center.

Book a strategy call to get a quote

TRY IT RISK FREE

100% Money-Back Guarantee

If you don’t see measurable improvements after working with Sock Knocker, we’ll give you a full refund—no questions asked. We’re confident in our programs, and if you’re not completely satisfied with the results, you don’t pay.

Contact Us

6 Karanda Pl, Palm Coast Florida 32164

Sock Knocker

(386) 569-4842

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